Hello @poliorketes, thanks for reaching out to us on our Forums page. I apologize for the delay in us getting back to you. We appreciate you being a customer with us and definitely understand the importance of being able to handle and manage your Comcast account online. This is a known issue that we're are aware of and are working on correcting it as soon as possible. My team would love to assist you with any service needs in the meantime. If you still need assistance, please send me a Private Message including your first and last name as it appears on the account.
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".