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@Hertel319, thanks for taking the time to reach out to us regarding your rental fees. I am very sorry for the delay in our response and I truly appreciate your time and patience. I know how frustrating any billing concern can be and I know that we are all trying to keep our costs low with everything going on around us currently. I would love to look further into the fees. Can you please reach out through private message (find out how to do so with this link https://comca.st/3oOSK9K) with your first and last name, name on the account if different and service address?
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
