Hi mwittner1. Thanks for joining the Xfinity Forums and for creating your first post. We are glad you're here. I can assist with reviewing your account and billing rates to determine why you were charged that amount. Please reach out to me via private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.