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bill questions

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bill questions

i have a balance forward on my bill that i was told not to pay.when i changed my plan i was told to pay 210.00 to satisfy my new bill.i was also told my new charges would be the 164.94 shown on my current bill.is there any way that i can create an account to carry only the channels that we watch or are we compelled to accept what is offered.

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Re: bill questions


@scimitar74 wrote:

i have a balance forward on my bill that i was told not to pay.when i changed my plan i was told to pay 210.00 to satisfy my new bill.i was also told my new charges would be the 164.94 shown on my current bill.is there any way that i can create an account to carry only the channels that we watch or are we compelled to accept what is offered.


Regardless of what you are [often] told always pay the amount shown on your bill so that you don't get a late charge for unpaid fees.  It is easier to do this and have a credit on your next bill than to have to call and explain everything [sometimes more than once] in order to get things straightened out.

 

As for your cable channels, you cannot remove those channels that you don't watch.  A cable tier usually consists of a broad spectrum of entertainment that would appeal to customers from all preferences in viewing.  If you were able to choose channels à la carte you probably would end up paying more than you are now.  So, yes, you are "compelled to accept what is offered".


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