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Year long promotion is expiring.

elenabuenrostro
New Poster

Year long promotion is expiring.

I have a year-long internet plan with Xfinity that is about to expire. I am moving to a place that already has wifi. How do I make sure that my contract won't get automatically renewed? Do I have to go through a cancellation process to do this? If I go through the cancellation process, how do I avoid an early termination fee? I looked through my contract and there was no indication of automatic renewal after the year, but I am really worried that I will get charged.

ComcastJoeTru
Official Employee

Re: Year long promotion is expiring.

Hello elenabuenrostro. Welcome to the Xfinity Forums and thank you for posting. I can assist with reviewing your account change of service options. Please send me a private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 


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