Community Forum

Winter Storm TX Credit

New Poster

Winter Storm TX Credit

Requesting credit for the days out of service !
Official Employee

Re: Winter Storm TX Credit

Good morning, and thank you for reaching out through our Communities Forum page with your service and credit concerns today! I'm sorry to see that your service was impacted by the recent storm in your area. Living in the Pacific Northwest, we've been fairly lucky that our storms haven't brought us service interruptions so far! But I've experienced what you're going through before, and definitely hope you and your loved ones are faring well!


In order to better assist with your concerns today, please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastMacey” and click “Send a message”.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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