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Hello there, @RiceDiana! I understand that you recently experienced an interruption in your service, and with everyone working, and educating from home now, I can imagine the amount of stress this could be putting on your household. Rest assured; you're with the pros, and our Digital Care Team is here for you, every step of the way! ❤️
Before we dive into this for you, can you please send us a PM, including your full name, and your full street address? You can send me a PM by clicking on my name "ComcastTylerJ", and then selecting "Send a Message". Thanks in advance, and I look forward to hearing back from you!
-Tyler
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
