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Winter Storm Outage Credit

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Winter Storm Outage Credit

I would like to find out how to get a credit for the dates 2/15,2/16 and 2/17 because I had no service on those dates. Thanks in advance for your help. 

Official Employee

Re: Winter Storm Outage Credit

Hello there, @RiceDiana! I understand that you recently experienced an interruption in your service, and with everyone working, and educating from home now, I can imagine the amount of stress this could be putting on your household. Rest assured; you're with the pros, and our Digital Care Team is here for you, every step of the way! ❤️


Before we dive into this for you, can you please send us a PM, including your full name, and your full street address? You can send me a PM by clicking on my name "ComcastTylerJ", and then selecting "Send a Message". Thanks in advance, and I look forward to hearing back from you!




I am an Official Comcast Employee.
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