Community Forum

Weather relief

Birkness68
New Poster

Weather relief

Any billing relief? No power or service for 3 days
ComcastStarr
Official Employee

Re: Weather relief

Hi, @Birkness68! I am sorry to hear your service has been down. I would be happy to look into any credits that we can apply. Please send me a private message with your name and address. Just click on my name, "ComcastStarr" then hit "send a message" from there we can continue. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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