Community Forum

Update Billing Address

melanieterry
New Poster

Update Billing Address

How can I update my billing address.?

 

I can't seem to do this online, chat bot is no help, and I do not want to go to a physical location just to update a billing address.

BruceW
Gold Problem Solver

Re: Update Billing Address

To reach a chat agent, enter "chat". When the 'bot ignores you, enter "chat" again. The 'bot should transfer you to an agent.

 

If that doesn't work, try calling 1-800-Comcast and ask, over and over again, for an "agent!".