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Unlmited Data Option but still got charged for additional data usage

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New Poster

Unlmited Data Option but still got charged for additional data usage

I subscribed to the unlimited data option after seeing what my usage was during work from home.  I stil got charged an additional $100 for additional usage.  Help!

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Official Employee

Re: Unlmited Data Option but still got charged for additional data usage

Hello there, @JWilsonSF

 

I can double-check this charge regarding the data and your unlimited data option. Can you please private message me your full name and service address?

 

Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


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