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Unable to pay my amount due

New Poster

Unable to pay my amount due

My family is in a rather tight spot at the moment my dad is unemployed and we don't have any real income for upcoming future and I was wondering if we could please have an extension of time before our internet services will be cut off.
Official Employee

Re: Unable to pay my amount due

Hi there, @Fernadez_H,


I want to help look into your situation and see if I can help in anyway. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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