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Hello, @arosenthal1981, how are you? I hope my reply reaches you at a good time. Just send a private message with your name and service address so we can help you make changes to your subscription. I'm sorry about the trouble, this happens sometimes when you have Xfinity Flex.
If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/3q48W8u
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
