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Unable to make changes to account due to Flex

arosenthal1981
New Poster

Unable to make changes to account due to Flex

I would like to make changes to my account but the system won't let me because I have flex.

ComcastJosephB
Official Employee

Re: Unable to make changes to account due to Flex

Hello, @arosenthal1981, how are you? I hope my reply reaches you at a good time. Just send a private message with your name and service address so we can help you make changes to your subscription. I'm sorry about the trouble, this happens sometimes when you have Xfinity Flex.

If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/3q48W8u


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