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Texas winter storm outage.

Josyb29
New Poster

Texas winter storm outage.

Hi, i don't know where to do this or how to get in connect with a representative in customer service. But i would like my credit for the 3 days i didn't have power at all in my home in Houston Texas. It was the Monday, Tuesday and Wednesday of February. Thank you.
ComcastMichael
Official Employee

Re: Texas winter storm outage.

Greetings, @Josyb29! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were having issues with your internet services during that outage. I'm glad to hear you are ok. We can have a look into this credit for you. Since you already sent a PM, we will continue to assist you through there.


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