Community Forum

Texas winter storm outage credit

sewflag
New Poster

Texas winter storm outage credit

Hello,

 

I was wondering how I can get the service outage credit for the Texas winter storm this week.

 

Thank you.

 

ComcastMichael
Official Employee

Re: Texas winter storm outage credit

Greetings, @sewflag! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were without services for a few days. I can't begin to imagine how it was going through that storm, but glad to see you are ok! You have come to the right place. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!