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Texas service outage credit

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Texas service outage credit

I want to apply for a credit due to my service being interupted and out on 2/15/21.

Official Employee

Re: Texas service outage credit

Hello, @jlook6969. Thank you for taking the time to reach out to us on Xfinity Forums. I hope you and your loved ones are staying safe. I can help look into your credit request. 


Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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