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Texas power outage credit for prepaid

Crehm4
New Poster

Texas power outage credit for prepaid

Hi I have your prepaid service .I was curious since we went without power for several days is there any way to get a credit for prepaid services ? Thank you
ComcastLysaP
Official Employee

Re: Texas power outage credit for prepaid

Hey @Crehm4

I hope thing have been getting better and you and your loved ones are all safe. To discuss your prepaid service, you will need to call in to our Prepaid department. They can be reached at 1-855-75-PREPAID or 1-855-757-7372. 


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