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Texas Winter Storm Outage

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Texas Winter Storm Outage


I would like to request a credit for the 2 days I had no internet. Please tell me how. Thanks!
Official Employee

Re: Texas Winter Storm Outage

Hello, @WendyVauter I am sorry to hear you were impacted by this storm. I hope you and your loved ones are safe. I would be happy to help with your credit request. 


Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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