Regular Visitor
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1 Message
Texas Winter Storm Outage
Hello, I wanted to file a claim in regards to the service outage due to the Winter Storm here in Texas. I was out of internet once I came home from work Sunday at midnight. Although my electricity returned Tuesday afternoon, the internet was still out from 02/15 - 02/17. I would like to know how I can request a credit for those days. Hope to hear from you soon, thank you.
user_RobertB
Contributor
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350 Messages
4 years ago
@Mari14
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
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