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Texas Winter Storm Outage Credit

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Texas Winter Storm Outage Credit

Hello, I would like to request an outage credit for my service for 2/15/21, 2/16/21 and 2/17/21 due to the power outages as a result of the winter storm in my area.  I am unable to find the application form on your website.  Please help!  


Thank you!

Official Employee

Re: Texas Winter Storm Outage Credit


Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
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