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Texas Weather Outage

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Texas Weather Outage

Loss of power and internet service from 2/15 to 2/17. How can get the credit? Thanks!

Official Employee

Re: Texas Weather Outage

 Hello, @cristhian104 Thank you for reaching out to us regarding your credit request. I hope you and your loved ones are doing well and staying safe. I can help with your credit request!

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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