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Texas Storm Outage

htcsandy
Regular Visitor

Texas Storm Outage

I've seen many people asking for credit because of the outages caused by the recent storm.  I would like to request a credit as well.

ComcastRob
Official Employee

Re: Texas Storm Outage

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 


I am an Official Comcast Employee.
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htcsandy
Regular Visitor

Re: Texas Storm Outage

Ok, have sent the requested information.
‎02-20-2021