Community Forum

Texas Outage Credit

JAKEWIMBERLEY
New Poster

Texas Outage Credit

Hello,

 

I was wondering how I can get the service outage credit for the Texas winter storm this week.

 

Thank you.

 

Jake

ComcastValerie
Official Employee

Re: Texas Outage Credit

Hello, @JAKEWIMBERLEY, thank you for taking the time to reach out to us! I hope you and your loved ones are staying safe! I know how important it is to have a reliable connection! I am sorry you were not able to experience that reliability. 

 

To check if the account is eligible for a credit, please send us a private message with your full name and service address. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".


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