Community Forum

Texas Outage Credit

Rhohart54
New Poster

Texas Outage Credit

How can we apply to get a credit for our loss of Xfinity Usage during this storm in Texas? We lost services from 12/16-12/17. There was a link that people suggested but it does not appear to work anymore.
ComcastEmilyS
Official Employee

Re: Texas Outage Credit

Welcome to our Xfinity forums, @Rhohart54! I appreciate you reaching out to us here for support with your recent service issues. Please send me a Private Message with your name and address so I can access your account and apply a credit for the down time. 

 

To send a private message, click my name " ComcastEmilyS", then click "send a message".

https://comca.st/2M2K4iv


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