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Talking to live agent about bill

michellec513
Regular Visitor

Talking to live agent about bill

I have tried several times to call xfinity to discuss my bill but can never talk to a LIVE agent even when I ask for that, just gives me the runaround. Can anyone help please?
ComcastBillie
Official Employee

Re: Talking to live agent about bill

Hi there! I would absolutely love to go over your billing with you and answer any questions or concerns that you may have. Please click on my handle "ComcastBillie" and send us a private message with your full name and address to get started.


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ComcastAbbie
Official Employee

Re: Talking to live agent about bill

Thank you for allowing us to assist you with your billing concerns here on Xfinity Communities! If anything else comes up, please let us know! We are here to help! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!