Hi there, we did not have internet for 2 days (2/15/21 to 2/16/21 ) due to the widespread power outage brought about by the winter storm. Can we get a credit for these days? Please advise. Thank you.
Thank you for reaching out on our forums and giving me a chance to take care of you. Some of the news coming out of Texas is pretty alarming, so I hope you and your family are safe and warm. In order to get started can you please send me a private message with your full name? To send a private message, click my name "ComastDena", then click "send message".