Why do I get charged the same amount every month for a TV Adapter that just gets the regular TV channels (Adapter) when for the same amount every month my TV BOX gives me the TV Channels PLUS On Demand, DVR, Peacock, etc?
I'm trying. They sent what was supposed to be a TV Box to replace the TV Adapter. Had to call to even get Xfinity to recognize what was sent. Took 30 minutes on the phone for them to get it up & running. When I said still not Demand, she told me it would come up shortly. Well it didn't. When I called back the same day, this person said I had been sent a TV ADAPTER not a TV Box. He could not send me the correct thing until they received at least 1 of the TV Adapters back. The closest store (and UPS shipping) is an hour away. NOT a happy camping as I'm still being billed.