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Service outage

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Service outage

Our service was down from 02-15 thru 02-17, how can I get credit for these days?
Official Employee

Re: Service outage

Hello, and thank you for taking the time to reach out to us. I hope you and your family are staying safe. I can help with your credit request. 


Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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