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Service outage due to weather

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Service outage due to weather

service outage due to winter 


Hello, I want to request for a service credit for Feb 16-17 2021 due to sever weather causing outages. Thank you 

Official Employee

Re: Service outage due to weather

Hello, @smurphy522! Thank you for reaching out. We are so happy you have survived the storm! This winter has been crazy all over the country. We would be more than happy to review your account for possible credit options. To get things rolling, please send us a Private Message with your first and last name. 


To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. 


Thank you! 

I am an Official Comcast Employee.
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