smurphy522's profile

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1 Message

Thursday, February 18th, 2021 2:00 PM

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Service outage due to weather

service outage due to winter 

 

Hello, I want to request for a service credit for Feb 16-17 2021 due to sever weather causing outages. Thank you 

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Official Employee

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2.3K Messages

4 years ago

Hello, @smurphy522! Thank you for reaching out. We are so happy you have survived the storm! This winter has been crazy all over the country. We would be more than happy to review your account for possible credit options. To get things rolling, please send us a Private Message with your first and last name. 

 

To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. 

 

Thank you! 

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