wyec's profile

New Poster

 • 

1 Message

Sunday, October 18th, 2020 11:00 AM

Closed

Service change but old plan billing still shows.

I recently changed my plan a week ago from $84.95/mo to the Extreme Pro+ for $60/mo, but the new plan is still not showing.  When I click "Change Plan" it says "Looks like you already have an order in the works". 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

2.9K Messages

5 years ago

@wyec,

 

I can take a look into the order and your account to see what is going on. We would love to help you here on the forums. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

forum icon

New to the Community?

Start Here