Tonight, my service was randomly disconnected. I have no outstanding balance, and actually have been using autopay. This is the message on my account screen:
"Your Xfinity services are currently disconnected.
Your unpaid account balance is $0.00. You can make a payment to bring your account up to date."
<Edited for guideline violation> does that mean? @Comcast_Support
We appreciate you for sharing your billing concerns here on the Xfinity Forum. That is really strange. I want to help clear this up to ensure your services are restored and confirm your billing is correct. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.