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Request a credit for outage

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Request a credit for outage

I would like to request a credit for the outage from 02/15/21 in the AM hours, to 02/18/21 in the afternoon.

Can you help me?

Thank you.


Official Employee

Re: Request a credit for outage

Greetings, @TreasaV! I can definitely help with this request. If you could send me a private message with your full name, and the name listed on the account (if different), I'd be more than happy to look into this for you.

To send a Private Message, please click on my name (ComcastJamesH) and select “Send a message”.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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