I received a letter to fill out an on-line request for reimbursement, but the information on-line indicates the adjustment should be automatic since I'm still a customer. I have not seen an adjustment since the fee for regional sports on my most recent bill was higher than the previous months. PLEASE help: <Edited>.
Hello, Raymond-Lucille. Welcome to the Xfinity Forums. 🙂
I'm glad to hear you were able to receive the letter and I'd love to look over your account billing with you to make sure you received the adjustment for the sports fee. Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".