Community Forum

Re: paper billing

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New Poster

Re: paper billing

My account information shows that Paper Billing to <Edited for violating forum guidelines: “Personal Information> but I do not receive the bill. Please help me

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Expert

Re: paper billing

PII

PH left


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: paper billing

Hi @wilburn3247

We appreciate your patience! My team would like to help update your bill to address in our system. Unfortunately, your personal information was posted in a public post. To ensure we are protecting the privacy of your account, can you please send me the following information in a private message? 

* Your first and last name,

* Your service address. 

To send me a private message, click on "ComcastChe," and then click send a message. 

I look forward to chatting with you so we can get this taken care of. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!