New Poster
•
2 Messages
Re: Houston Winter Storm Credit
Hello... I would like to apply for a credit due to the winter storm in Houston and resulting outage for 3 days (2/15 - 2/17) to my home internet and phone data. How do I do this?
New Poster
•
2 Messages
Hello... I would like to apply for a credit due to the winter storm in Houston and resulting outage for 3 days (2/15 - 2/17) to my home internet and phone data. How do I do this?
XfinityAlyssaA
Official Employee
•
2K Messages
4 years ago
Good morning @don15215 and thank you for reaching out to our Digital Care Team on our Forums page. We hope that you and your family are staying safe during this time and appreciate your patience. To discuss your credit options, can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."
0
0