Re: Deceptive Practices Buyer Beware - Xfinity Help and Support Forums

Xf50 · ‎11-12-2020

They allegedly shipped on 10/22 to be delivered 10/22. Phone sat in Memphis TN since 10/23/2020. Complaints were filed and they were to have alleged non delivered device returned Back to their warehouse. Instead these simple Mofo still sending me device which I no longer want & refuse to accept 3 weeks after the facts. There trying to hold me liable for something I've expressed I no longer want and will not do business with them. You may continue to do business with them I'm just making you aware of my experience maybe yours was better. Good luck.

WKG · ‎11-12-2020

FWIW I have had a good experience with them so far.

- Bill

ComcastJoeTru · ‎11-19-2020

Hello Xf50. We appreciate you visiting and posting on our Forums. Apologies for your recent experience with your delivery. If you need further support with tracking or returning the device, I can help. If you would like assistance, please send me a private message and include your full name and service address so I can access your account.

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