Community Forum

Re: Credit for loss of service/outage Houston tx

txboy
Regular Visitor

Re: Credit for loss of service/outage Houston tx

I had an outage for several days as well. I'd like to know more information about the credit. Thanks.

ComcastRayana
Official Employee

Re: Credit for loss of service/outage Houston tx

Hi, @txboy. I am glad things are up and running for you and would be happy to help with the credit for your downtime in service. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."


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