Welcome to the Xfinity Forum, and thanks for your question, @Cmc493. We appreciate your continued loyalty! You're correct! When you move from one location to another, you start a new promotion. I can help you confirm your new start and end date.
I wanted to apologize if there is any confusion or inconvenience and let you know that the email may have been sent by mistake. You can see your promotion end date and other billing details in My Account. Impacted customers will receive another email notifying you that the first one was sent in error.
To view your agreements from the My Account App:
1. Click on "Manage Billing Preferences"
2. Click on "Billing Cycle"
3. Click on "View Contract"
Let me know if you have any other questions regarding your account or need me to verify anything from my end. You can send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.