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Promotional rate expired- bill too expensive

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New Poster

Promotional rate expired- bill too expensive

Long time customer.  Our promotional offer expired and our bill went up significantly.  Can you help me get in touch with someone in the retention department?  

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Official Employee

Re: Promotional rate expired- bill too expensive

Hi, kindness2020. I love your username! 🙂 We also very much appreciate your long-term loyalty as a customer. We do work out of the corporate office, so we're able to assist you with any of your needs right here! We can work with you to go over what promotional options we have available to you. To begin, please send me a PM with your first and last name. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!


I am an Official Comcast Employee.
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