My promotion ended. I've tried getting help with the virtual assistant, but need more help. Was supposed to receive a call, but never did. Can you help?
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Hello Kp2020. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and any concerns you may have about your promotion. To get started, please send me a private message and include your full name and service address so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me.
XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Hello Kp2020. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and any concerns you may have about your promotion. To get started, please send me a private message and include your full name and service address so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me.
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R2017
Frequent Visitor
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29 Messages
5 years ago
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