Community Forum

Promotion

Kp2020
Regular Visitor

Promotion

  • My promotion ended. I've tried getting help with the virtual assistant, but need more help. Was supposed to receive a call, but never did. Can you help?
ComcastJoeTru
Official Employee

Re: Promotion

Hello Kp2020. We appreciate you visiting and posting on the Xfinity Forums. I can assist with reviewing your account and any concerns you may have about your promotion. To get started, please send me a private message and include your full name and service address so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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R2017
Frequent Visitor

Re: Promotion

ComcastJoeTru, are you able to help me find new promotion?