My double play promo is expiring in a few weeks. Phoned customer service and they requested I call back a day prior to the expiration date. I would like to get a plan confirmed now or I will need to start shopping around with AT&T. I would prefer to stay with Xfinity.
Hello bchjnke. Thank you for visiting and posting on our Forum. I can assist with reviewing your account and the new offers available to help you keep costs low. We certainly value your business and don't want to see you go. If you would like assistance, please send me a private message and include your full name and service address so I can access your account. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.