Bass247365's profile

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Wednesday, January 27th, 2021 3:00 PM

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Price increase!!!

How did I get a price increase when I'm only 4 months into a 24 month contract? And ofcourse when I try and chat with agent it says sorry system down.

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31.9K Messages

4 years ago


@Bass247365 wrote:
How did I get a price increase when I'm only 4 months into a 24 month contract? And ofcourse when I try and chat with agent it says sorry system down.

How much was the price increase?  Your plan should not have increased, but equipment fees, taxes, and surcharges are liable for increases.

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4 years ago

I am 22 months into my 2 year contract. I thought I "locked" into a great price at $104 per month, but now find myself paying $125. Nearly every month one fee or another is being raised.  The worst one is equipment rental fees going up 50% during the term of my contract. It's the same 2 boxes I received at the start of the agreement, so how can Xfinity keep raising that fee.  If anything the equipment is depreciating, so lower my fees for once. Seriously, how can you trust this company for a 2 year commitment when they don't live up to their side of the agreement.   I see no reason to re-up for more of the same?

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