Community Forum

Power outage

New Poster

Power outage

How do I get credit for my service. It was out for 2 days?
Official Employee

Re: Power outage

Greetings, @MaryAnn1166! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you were having issues with your services during that power interruption. I'm glad to hear you are ok. We can have a look into this for you. Can you please send me a PM with your first and last name so we may further assist you?

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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