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Power Outage

New Poster

Power Outage

I recently experienced a prolonged power outage and was needing to apply for service credit for Monday 2/15, Tuesday 2/16, and Wednesday 2/17. How do I go about getting these credits on the account.

Official Employee

Re: Power Outage

Thank you, @carlos_decarlos for reaching out to our Community Forums! We would be more than happy to review possible credit options for your account! You have come to the right place! I see you have sent us a Private Message, thank you! We will continue to work with you directly, to reach an outcome. 

I am an Official Comcast Employee.
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