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Power Outage

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Power Outage

How can I receive a credit for the Houston winter storm power outage 2/15, 2/16 and 2/17? Thanks so much!

Official Employee

Re: Power Outage

Hello, @tim_hodes! I would be happy to assist you with your service adjustment. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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