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Postpone payment

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New Poster

Postpone payment

My job has been impacted by COVID-19 and funds are running short. I would like to extend my payment date without services being shut off. What can I do?:(
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Official Employee

Re: Postpone payment

@TF1121,

 

Hi there! I understand that these times have been very hard for our customers around the country. I want to do my best to help out. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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