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Please help me and my children with our bill

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New Poster

Please help me and my children with our bill

I have been out of work due to Covid. My unemployment is suppose to hit hext week. Can you please give me an extension from my bill. I have 3 kids in online school.

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Official Employee

Re: Please help me and my children with our bill

Hello @JRGreen1, thanks for reaching out to us on our Forums page. We appreciate you being a customer with us and I am sorry to hear about the troubles COVID has caused you. We definitely want to help! Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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