Community Forum

Past due

New Poster

Past due

I have a past due amount and am having a little bit of trouble paying it , how do I make a payment extension
Official Employee

Re: Past due

Hello @Sierrabosell


We appreciate you for using the Xfinity Forum. I'd be happy to review your account and discuss your options to see how I can help. Please send me a private message with your first and last name and the street numbers associated with your address. To send a private message, click on "ComcastChe" and then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!