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Outage due to Storm Uri

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Outage due to Storm Uri



We were without power and therefore Xfinity services Monday, 2/15/21.  How do I request a credit?  Thank you


Official Employee

Re: Outage due to Storm Uri

Hello and thank you for being a member of the Comcast Family and reaching out to us over the Forums! I'm happy to review the account for any credit requests you have. Can you please send me a private message with your first and last name  as well as the address so I may further assist you?
To send a private message, please click my name "ComcastShayne" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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