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Outage credit

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Outage credit

How can I obtain outage credit for storm in Houston between 15-17 feb 2021?
Official Employee

Re: Outage credit

Welcome to our Forum, @ahmeterdal! Thank you for taking time out of your day to reach out about the recent service issues. I'm happy to apply an appropriate credit for the time without service. Please send me a Private Message with your name and address so I can help. 


To send a private message, click my name " ComcastEmilyS", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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