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Hello, @Donelle503, thank you for taking the time to reach out to us! I hope you and your loved ones are doing well and staying safe! Please rest assured, you have reached the right place! I can review the account and assist you with your concerns regarding the credit link as well as look into that credit request. Please send us a private message with your full name to get started. To send a private message, simply click on my name "ComcastValerie" in the top left corner of this message and select "Send a Message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
